Avalara Trust


At Avalara, we know our relationship with our customers is built on trust. We strive every day to ensure the highest levels of performance, reliability, and security. We have built our platform to be highly scalable so we can quickly and efficiently expand to meet the growing demands of our customers. We constantly measure our performance against the most stringent goals in our industry and beyond. Here’s how we are doing today…

Fun Facts from 2016

Avalara Promise

We value our customers. We are driven to protect your privacy and ensure our products provide great value to you and your business.


We strive to maintain high standards of uptime, and our dedicated team of engineers and security experts are focused on ensuring uninterrupted service for our customers.

We are proud of our high uptime average.

All Systems Operational

For real-time details on specific products and outage information, visit our Status page



We take security seriously.

At Avalara, we know that our users depend on our tax compliance solutions as an integral part of their business operations. That’s why our dedicated Information Risk Management Team works around the clock to make sure our data—and the data of each of our partners and customers—is kept secure, private, and safe.

Using industry best practices and state-of-the-art security technology, Avalara prioritizes protecting user information and preventing data breaches while maintaining high levels of uptime.

Here are a few of the ways Avalara’s Information Risk Management Team is working to keep our services running 24/7 while maintaining maximum levels of security for our customers. 

Believe you have discovered a security vulnerability?  Read This!