Director of Special Projects and Partner Relations at Peisner Johnson & Company, LLP
Peisner Johnson & Company, LLP – Customer Review
We work with clients to find solutions to their tax problems, and Avalara helps our clients by helping them with their taxability.
We used to create a tax matrix for our clients. There’s a lot of work that goes into that and we usually had to charge more than clients were willing to pay. Also, it was never accurate for long because things change so quickly.
Now that Avalara has come along, that’s all automated which is a lot more efficient. Although we still create a tax matrix from time to time, it’s much better for everyone if we have a partner we trust that can do this on an automated basis.
When our clients implement Avalara, it’s a very easy process. When they have questions about how to set up their nexus we refer them directly to Avalara’s very knowledgeable support staff. Sometimes we don’t hear from clients at all during their implementation process, which lets us know that they’re being very well taken care of.
Avalara gives our clients two important advantages: The first is CertCapture. And the second is how many different accounting platforms the products can connect to.
We do work with other partners in the market. One of the advantages that Avalara has, is the large amount of pre-built modules that connect automatically to so many different accounting platforms. This often makes implementations easier and much more economical.
In addition to recommending CertCapture to our clients, we use CertCapture ourselves in our office – we’ve been using it for a number of years now. I recommend it to people all the time. I think it’s an absolutely wonderful product.
© Avalara Rev 081715
Peisner Johnson & Company, LLP
Peisner Johnson & Company is a CPA firm that specializes in state and local tax consulting. Founded in 1992 by former state tax auditors, they are known for helping clients reduce and eliminate audit risks.